The second-hand marketplace Users Share Displeasure Regarding Sizing Changes

Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.

The popular resale platform has revised its size classifications for women's and children's garments but did not contact all users about the change.

Online Platforms Reaction

Numerous buyers and vendors have taken to social media claiming that product pages now present a modified sizing category versus the original listing due to the recalibration.

The platform stated the revised method more closely matches comparable marketplaces.

They have suggested members to check their listings and manually change the size if necessary, causing user dissatisfaction.

Size Classification Updates

Earlier, the measurements included one number and one letter, such as S/8 or M/10.

The revised method features a letter with a size spectrum like S/UK 8-10.

With some products, the measurements have been reclassified - for example a size L was formerly size 12 but now shows as UK 16-18.

Member Stories

A fashion influencer, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".

"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.

A different member, based in Glasgow, stated items she posted featuring size 14 markings were appearing on the platform as larger sizing 20-22.

"If buyers measuring 20-22 acquire them they may become frustrated," she stated.

Manual Updates

Another shopper, located in England, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".

"For me this is particularly frustrating, as I'm chronically ill and Vinted sales have been crucial for me since losing part of my income," she explained.

Marketplace Information

The service features exceeding 100 million shoppers, comprising 18 million UK members.

It has emerged as a preferred choice compared to resale services such as eBay and Depop.

This isn't the first time that an unexpected update on the platform has faced criticism: last year, Vinted reversed a change regarding delivery choices due to shopper criticism.

Beth Davis
Beth Davis

A digital strategist with over a decade of experience in SEO and content marketing, passionate about helping businesses thrive online.